“This disconnect between medical speak and patients’ own language can frustrate, intimidate, or even deter patients in their searches.” “Patients at a disadvantage, making it difficult to decipher what type of appointment they need or which specialist they should see to treat a specific symptom or condition,” a Zocdoc spokesperson said. According to the Center for Disease Control and Prevention, nine in 10 Americans struggle to understand jargon-filled health information. Patient-Powered Search corrects for common errors, too - the misspelled “hemroids” is interpreted as hemorrhoids, and “gyno” is entered as OB-GYN.
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